<body><script type="text/javascript"> function setAttributeOnload(object, attribute, val) { if(window.addEventListener) { window.addEventListener('load', function(){ object[attribute] = val; }, false); } else { window.attachEvent('onload', function(){ object[attribute] = val; }); } } </script> <div id="navbar-iframe-container"></div> <script type="text/javascript" src="https://apis.google.com/js/platform.js"></script> <script type="text/javascript"> gapi.load("gapi.iframes:gapi.iframes.style.bubble", function() { if (gapi.iframes && gapi.iframes.getContext) { gapi.iframes.getContext().openChild({ url: 'https://draft.blogger.com/navbar/3848103528795669960?origin\x3dhttp://princessjl.blogspot.com', where: document.getElementById("navbar-iframe-container"), id: "navbar-iframe" }); } }); </script>
PrincessJL.blogspot.com ♥
Sunday, October 7, 2007

A dining experience at Pasta Mania's prompt me to narrate this incident:

It was a Sunday evening, we decided to drop by at Pasta Mania for dinner. We got ourselves a table near the kitchen which had a window for the runners to pick up food to serve the customers. My baby got her food served 1st and I waited for mine while I continue to gaz at what's coming out of the kitchen.

I spotted a plate of pasta being placed at the window. I have no idea why but my instinct tells me that that oughta be mine. It was at this moment changed everything... I watched in horror as the kitchen staff decided to pamper the customer with an extra bit of garnishing on the pasta. A ball of crushed paper got ejected out from the kitchen, out of the window and landed on the pasta. Server A who was about to serve the food, took away the piece of paper from the pasta with his bare hand and looked around to serve this pasta to the special one... which.. aha! could be me. But he spotted me observing him, so he, in a flash of brilliance, beckons upon unsuspecting Server B to serve very same plate of pasta to the special one. True enough, Server B approached me and blabbered something incoherent. I had enough of this, so I asked him, 'Why did the piece of paper landed on my pasta' He was speechless and went back to Server A with the pasta. Server A then approached me with the food and asked me 'is it what I ordered?'
So I repeated myself with the same question, this guy was also speechless, so he returned to the window, said something to the kitchen staff and handed over the plate of pasta.

Goodness... probably I was speaking in German or something, the staff puts the pasta back on the stove, gives it a little more sauce and heats it upo. Hey.... I am not complaining because my pasta has not enough sauce on it but... because of the 'extra spice' they put in to enhance the flavour of my pasta. !#$%@!

This smart ass returns me with the very same pasta before I know it. So we called the manager, whine a bit and got ourselves a refund for the bloody crap piece @#$%$&%#@! pasta.

I know this incident aint really a big deal but hey, I am not dining at some kopitiam which I could simply yell at the uncle, "aye, ah chek, gimme one chicken boglong-nie, with chup many many ah,' Why in the world I eat such crap when I am paying 17% extra for the service being offered. I was like 'Siao Eh, Lim Pei pay $$ for the service and Lim Pei gets this kinda crap?' I am not a prima donna or do I like to kick up a ruckus, but this is not acceptable for me I guess.. and the very kitchen staff who threw that garnishing was a chao ah bui who from time to time stared at our table throughout the time we were there

Two notable points from this incident:

1) If you have a chance, observe the actions of the kitchen and waiter because you might never know when they will serve trash to you.


2) We left Pasta Mania's without anyone bothering to say 'Thank You' I am NEVER EVER going back again because they 'love' me too much. This is one bloody service failure, in my opinion.



Signing off,

Cpt aka R.R.D


ME ♥

WISHLIST ♥

CHATTERS ♥

FRIENDS ♥

PAST ♥

RHYTHM ♥

APPLAUSE ♥